Privacy Policy

1. Who We Are

MHL Construction Ltd is a residential building, refurbishment and property-maintenance company registered in England and Wales. We operate across Essex, London and surrounding areas.

For any privacy-related enquiries, please contact us at: [email protected]

2. What Information We Collect

When you submit an enquiry through our website, we collect the following personal information:

• Full name
• Telephone number
• Email address
• Postcode or area
• Type of work required
• Project description
• Photographs you choose to upload

We may also collect standard technical information such as your IP address and browser type through our website hosting provider.

3. How We Use Your Information

We use the information you provide solely to:

• Respond to your enquiry
• Prepare and provide a quotation for the work you have requested
• Communicate with you about your project

We do not use your information for marketing purposes without your explicit consent.

4. Legal Basis for Processing

We process your personal data on the basis of your consent (when you submit an enquiry form) and our legitimate interest in responding to business enquiries.

5. How We Store Your Information

Your information is stored securely. We retain enquiry data for a reasonable period to allow us to follow up on quotations and manage any resulting project. We do not retain your data for longer than necessary.

Photographs you upload are stored securely and used only in connection with your enquiry.

6. Sharing Your Information

We do not sell, rent or share your personal information with third parties for marketing purposes. We may share your information with trusted service providers who assist us in operating our website or business, subject to confidentiality obligations.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Withdraw consent at any time

To exercise any of these rights, please contact us at [email protected].

8. Cookies

Our website may use cookies to improve your browsing experience. Please see our Cookie Policy for full details.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

MHL Construction Ltd
Email: [email protected]
Telephone: +44 (0)7487 833535

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.